01 / Location and access
Send the project location and explain whether it is a new build or an occupied property. Mention access restrictions, upper-floor works, storage space and preferred working hours. These details affect preparation and the practical sequence of work.
02 / Drawings, photographs and area
Share available drawings, approximate dimensions and both wide and close-up photographs. Identify damaged surfaces and anything that should remain. If quantities are approximate, say so; final measurement may change the scope.
03 / Material and finish preferences
Send references and any product specifications you already have. Explain whether you need supply and installation or installation only. If you are still choosing between stone, marble and porcelain, describe the use and appearance you want so the discussion can focus on suitable options.
04 / Timing and budget context
Give your preferred start date and any completion constraints. A budget range can help focus the options, but it is not a fixed quotation. Confirm the agreed scope, programme, payment terms and process for changes in writing before authorising work.
05 / Questions to ask when comparing offers
Does each offer cover the same quantity and finish? Are preparation, access, removal, transport and cleaning included? Who approves samples? How are additional works agreed? What warranty terms are actually offered? Compare those answers alongside the total price.
